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Last modified: 27 September 2024

Introduction: Vigilant Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information through our products and services, including our websites, mobile app, learning environment (Academy), and associated services (“Services”). It also applies to any Vigilant physical devices and products such as Labels (“Products”).


I. Information We Collect
   a. Information You Provide
       1. Account Information: Username, email, real name, nicknames, date of birth, telephone number, password, shipping and billing addresses, products activated, and optional photo.
      2. Team Information: Names, email addresses, phone numbers, and photos (if provided) for each team member.
      3. Identity Verification: Government-issued ID, selfie, and parental consent information.
      4. Payment and Transaction Information: Email, name, shipping address, and payment details processed by billing/payment processors.
      5. Optional Account Information: Customization features within Products.
      6. Other Information: Survey responses, referral services, help requests, and call records.

   b. Information We Collect Automatically
      1. Device Information: Hardware, software, mobile device identifiers, IP address, browser information, and language preference.

      2. Location and Movement Information: IP address, WiFi, Bluetooth, GPS coordinates, motion information.
      3. Event Information: Sensory and motion data, including activity type and speed.
      4. Messages and User Content: In-app messages, feedback, blog posts, comments, and social media tags.

II. Information From Third Parties
   a. Smart Partner Platforms: Location information for any smart devices which you decide to link to Vigilant or the Voyager app.

   b. Social Networks: Information made public on Social Networks when connected to our Services.
   c. Social Features: Cookies and information collected by Social Network plugins and widgets.

 

III. How We Collect Information: We use cookies, web beacons, log files, embedded scripts, and other tracking technologies to collect usage and device information. We also use analytics, advertising, and anti-fraud technologies. We use third-party analytics tools to measure traffic and usage trends. Advertising partners collect additional information for tailored advertising and research purposes.
   a. Cookies and Similar Technologies
   b. Cookies personalize your website experience by saving your information. Web beacons track and measure the performance of our Services.
   c. Analytics and Advertising Technologies

 

IV. How We Use Your Information
   a. Administrative Purposes: Provide and improve our Services, develop new products, ensure security, verify identity, communicate about accounts, process payments, and prevent illegal activities.
   b. Marketing: Send promotional materials, conduct online behavioral advertising, tailor content and advertisements, introduce new features, and inform about special offers.
   c. Research and Development: Conduct market research, marketing analytics, and internal analysis.
   d. Connecting with Social Media: Enhance our Services through information from Social Networks.
   e. Information Collected Automatically: user information, authenticate access, keep track of preferences, provide personalized content, monitor effectiveness, and enhance Services.

 

V. Information We Disclose to Third Parties
   a. Vigilant Teams: Disclose information to team members.
   b. Public Websites: Information posted to blogs or social media is public.
   c. Service Providers and Business Partners: Share anonymized information for
specific features and services.
   d. Business Transactions: Transfer information in corporate transactions.
   e. Legal Reasons: Disclose information to law enforcement or regulators when required by law.
   f. De-Identified Information: Share anonymized and aggregated data for research and analytics.

 

VI. Your Choices About Your Information
   a. Modifying Information: Update or delete your account information through the App Settings.

   b. Communications: Opt-out of promotional emails through unsubscribe instructions.
   c. Location Data: Control data collection through App Settings or by uninstalling the app.
   d. Web-Based Personal Information Sales: Exercise Opt-In and Opt-Out rights via website links.

 

VII. Our Policy Towards Children
   a. Setting Up a Child Account: Parents provide verifiable consent.
   b. Information Collected: Only as necessary for the child to use our Services.
   c. Information Sharing: Share with third parties as described in the policy. 
   d. Parental Contact: Review or delete child’s information by contacting info@govigilant.app.

 

VIII. How We Protect Your Information
   a. Security: Implement standards to reduce unauthorized access risk.
   b. Email and Password Security: Ensure the secrecy of your password and email accuracy.
   c. Fraud Prevention: Use anti-bot services.
   d. Onward Transfer: Vigilant remains responsible for third-party agent processing.
   e. Data Retention: Retain information as long as necessary for business purposes.

 

IX. Additional Privacy Terms
   a. California Rights: Exercise rights under CCPA and CPRA.
   b. Nevada Rights: Opt-out of certain future sales of covered information.
   c. International Transfer: Consent to information storage in various jurisdictions.
   d. Data Privacy Framework: Comply with EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF.

 

X. Links to Other Websites: Our Services may contain links to third-party websites and services, not covered by this policy. Review their privacy policies before use.

 

XI. Changes to This Privacy Policy: We may update this policy periodically. Changes are effective when posted. Objecting to changes means ceasing to use our Services and requesting information erasure.
 

XII. Contact Us: For questions or concerns, contact us at info@govigilant.app.

Privacy Policy

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